Interpretation and Definitions

For purposes of this Privacy Policy:

• Company (also referred to as “We,” “Us,” or “Our”) means Opposing Bases, LLC, 1001 Wade Avenue, Suite 327, Raleigh, NC 27605.
• Account means an account created for You to access certain features of the Service.
• Cookies means cookies and similar technologies used to store or retrieve information from your browser or device.
• Personal Data means information that identifies, relates to, describes, or can reasonably be associated with an identifiable individual.
• Service means the Website and functionality made available through it.
• Service Provider means a third party that processes information or provides services on behalf of or in connection with the Company.
• Usage Data means information collected automatically through use of the Service.
• Website means
  
  OpposingBases.com
  .
• You means the individual accessing or using the Service, or the company or other legal entity on whose behalf that individual is accessing or using the Service.

Information We May Collect

Information You Provide

Depending on how You use the Website, You may provide information such as:

• Name;
• Email address;
• Telephone number;
• Billing or shipping address;
• Account information;
• Order and transaction information;
• Messages, questions, or support requests;
• Voicemail or audio submissions;
• Listener feedback, stories, corrections, or topic suggestions; and
• Other information You voluntarily provide to Us.

Podcast and Listener Submissions

Opposing Bases is a listener-driven aviation podcast. You may choose to submit questions, stories, emails, voicemail messages, audio recordings, reviews, comments, corrections, or other material for consideration by RH and AG.

Unless You specifically request otherwise and We agree to that request, material submitted for the show may be discussed, quoted, paraphrased, played, displayed, or otherwise incorporated into an Opposing Bases episode, video, live stream, Deep Dive, social-media post, Website page, or other show-related content.

If You do not want identifying information included publicly, please avoid including it in a submission or clearly tell Us when submitting the material.

Content incorporated into a published episode or other permanent show material may remain available as part of the Opposing Bases archive.

Usage and Technical Data

Certain information may be collected automatically when You use the Website.

Usage Data may include information such as:

• Internet Protocol address;
• Browser type and version;
• Device type;
• Operating system;
• Pages visited;
• Date and time of visits;
• Time spent on pages;
• Referring websites or pages;
• Approximate geographic information derived from network information; and
• Diagnostic, security, or performance information.

Cookies and Similar Technologies

OpposingBases.com may use cookies and similar technologies to operate the Website, remember preferences, support account and shopping functions, understand Website usage, improve performance, and enable third-party content and services.

For more information about cookies and your choices, please review our

Cookies Policy
.

How We May Use Personal Data

Opposing Bases, LLC may use Personal Data for purposes including:

• Providing and maintaining the Website, including operating Website features and monitoring technical performance.
• Managing Accounts, where account functionality is available.
• Processing Orders, including payment, fulfillment, shipping, returns, refunds, customer service, and transaction records.
• Responding to You, including answering questions, handling support requests, and responding to listener feedback.
• Producing Opposing Bases content, when You voluntarily submit material for consideration on the podcast or related media.
• Security and fraud prevention, including protecting Accounts, Orders, the Website, and users from misuse or unauthorized activity.
• Improving the Service, including understanding how visitors use the Website and diagnosing technical problems.
• Communicating about products or services where You request such communications, subscribe to them, or where otherwise permitted by applicable law.
• Complying with legal obligations, resolving disputes, and enforcing agreements and policies.

Store, Orders, and Account Information

OpposingBases.com includes e-commerce functionality. When You make a purchase, We may collect information necessary to process and fulfill the transaction, such as your name, contact information, billing information, shipping information, Order details, and transaction history.

We may retain transaction and Order information as reasonably necessary for customer service, accounting, tax, fraud-prevention, legal, and recordkeeping purposes.

Payment Processing

Payments may be processed by third-party payment processors.

Opposing Bases, LLC does not intentionally store complete payment-card numbers or card security codes on its own Website systems. Payment information necessary to complete a transaction may be transmitted directly to the applicable payment processor.

Payment processors handle information according to their own privacy policies, security practices, and legal obligations.

Service Providers and Third-Party Platforms

We use third-party providers to operate portions of the Website, deliver media, process transactions, communicate with users, support the podcast, and provide other functionality.

These services may include, depending on the feature You use:

• Website hosting and infrastructure providers;
• WooCommerce and e-commerce services;
• Payment processors;
• Shipping and fulfillment services;
• Libsyn and podcast-delivery services;
• YouTube and embedded video services;
• SpeakPipe or other voicemail services;
• Supercast and supporter-membership services;
• Apple Podcasts and Spotify;
• Instagram and other social platforms; and
• Website performance, security, analytics, or optimization providers.

These third parties may collect or process information under their own privacy policies when You interact with their services.

When We May Share Information

We may disclose information in circumstances including:

• With Service Providers that perform services necessary to operate the Website, process Orders, deliver content, or support our business.
• For business transactions, such as a merger, acquisition, restructuring, financing, sale of assets, or similar transaction.
• With Affiliates or contractors where necessary to operate the business or Service.
• When You choose to make information public, including submissions intended for the podcast, public comments, reviews, or other public-facing activity.
• When required by law, legal process, court order, subpoena, governmental request, or other lawful authority.
• To protect rights and safety, including investigating fraud, security incidents, misuse, unlawful activity, threats, or violations of our policies.

Retention of Personal Data

We retain Personal Data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, complying with legal obligations, resolving disputes, preventing fraud, and enforcing agreements.

Different categories of information may be retained for different periods depending on their purpose and applicable legal requirements.

Published podcast episodes, videos, listener submissions incorporated into published content, and related archives may be retained indefinitely as part of the historical Opposing Bases catalog.

International Processing and Data Transfers

Opposing Bases and its Service Providers may process information in locations different from your state, province, country, or other jurisdiction.

As a result, information may be processed in jurisdictions whose privacy laws differ from those where You live.

We take reasonable steps intended to ensure that Personal Data is handled consistently with this Privacy Policy and applicable legal requirements.

Legal Disclosure

We may disclose Personal Data when We reasonably believe disclosure is necessary to:

• Comply with applicable law or legal process;
• Respond to lawful requests from public authorities;
• Protect or defend the rights or property of Opposing Bases, LLC;
• Prevent or investigate suspected fraud or wrongdoing;
• Protect the safety of users, customers, the public, or others; or
• Protect against legal liability.

Security of Personal Data

We take reasonable measures intended to protect Personal Data from unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of Internet transmission, electronic storage, or online security is completely secure. We therefore cannot guarantee absolute security.

Your Privacy Choices and Rights

Depending on where You live and the laws that apply to You, You may have rights regarding certain Personal Data, which may include rights to request access, correction, deletion, restriction, or other information about how data is used.

To make a privacy-related request, contact

support@opposingbases.com
.

We may need to verify your identity or request additional information before completing certain requests.

Some information may need to be retained when required for legal, accounting, transaction, security, dispute-resolution, or other legitimate purposes.

Children’s Privacy

The Service is not directed to children under 13, and We do not knowingly collect Personal Data from children under 13 without appropriate authorization.

If You are a parent or guardian and believe a child under 13 has provided Personal Data to Us, please contact Us.

If We learn that We collected Personal Data from a child under 13 in circumstances where the information should not have been collected, We will take reasonable steps to delete it.

Links to Other Websites

The Website may contain links to websites or services not operated by Opposing Bases, LLC.

When You follow a third-party link, You become subject to that party’s privacy practices and policies. We encourage You to review the privacy policy of any external service You use.

Opposing Bases, LLC does not control and is not responsible for the privacy practices of third-party websites or services.

Related Policies

You may also wish to review:

• 
  Cookies Policy
  
• 
  Terms and Conditions
  
• 
  Disclaimer
  
• 
  Returns and Refunds Policy
  

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in Our Website, services, business practices, technology, third-party providers, or legal requirements.

Changes become effective when the revised Privacy Policy is posted unless otherwise required by applicable law.

The “Last updated” date at the top of this page will be revised when the Policy changes.