Definitions

For purposes of this Returns and Refunds Policy:

• Company (also referred to as “We,” “Us,” or “Our”) means Opposing Bases, LLC, 1001 Wade Avenue, Suite 327, Raleigh, NC 27605.
• Goods means merchandise or other products offered for sale through the Website.
• Order means a request by You to purchase Goods from Us.
• Website means
  
  OpposingBases.com
  .
• You means the individual who purchased the Goods, or the company or other legal entity on whose behalf the purchase was made.

Return Window

Eligible Goods may be returned within 14 days of delivery.

To request a return, contact us at

support@opposingbases.com

before sending the item back.

Please include enough information for us to identify your Order, such as your name, email address, Order number, and the item you wish to return.

Conditions for Returns

To be eligible for a return, Goods should generally:

• Have been purchased through OpposingBases.com;
• Be returned within the applicable return period;
• Be unused, unworn, and undamaged;
• Be in substantially the same condition in which they were received; and
• Include original packaging, tags, accessories, or documentation where applicable.

We reserve the right to decline a return when the item does not meet the conditions above or when the return is otherwise excluded by this Policy or applicable law.

Items That May Not Be Returnable

Certain Goods may not be eligible for return, including:

• Personalized, customized, or made-to-order items;
• Goods that have been worn, used, washed, damaged, altered, or materially changed after delivery;
• Goods that are not suitable for return for health, hygiene, or safety reasons after being opened or unsealed;
• Goods that deteriorate rapidly or have an expiration date that has passed;
• Goods that have become inseparably combined with other items; and
• Digital content or other non-physical products after delivery or access has begun, where applicable.

Damaged, Defective, or Incorrect Items

If your Order arrives damaged, defective, or materially different from what you ordered, contact us as soon as reasonably possible at

support@opposingbases.com
.

Please include your Order information and, when helpful, photographs showing the issue so we can determine the appropriate resolution.

Returning Goods

Approved returns should be sent to the return address printed on the original shipment label.

Please contact us at

support@opposingbases.com

before sending a return so we can identify the Order and confirm that the item is eligible under this Policy.

Unless We agree otherwise or the return results from Our error, You are responsible for the cost of returning the Goods.

We recommend using a trackable shipping method. Opposing Bases, LLC cannot assume responsibility for return packages lost or damaged before they are received by Us.

Refunds

After an eligible returned item is received and inspected, We will determine whether the return qualifies for a refund.

Approved refunds will generally be issued to the original payment method used for the Order, unless another arrangement is required or agreed upon.

Processing times after a refund is issued may vary depending on the payment processor, bank, credit-card issuer, or other financial institution involved.

Original shipping charges may not be refundable unless the return results from an error by Opposing Bases, LLC or applicable law requires otherwise.

Exchanges

Product availability can change, so We cannot guarantee that an exchange item, size, style, or replacement will be available.

If You would like a different item or size, contact Us and We will let You know what options are available.

Gifts

Refunds for gift purchases will generally be handled according to the original Order and payment method.

Depending on how the gift was purchased and fulfilled, a refund may need to be issued to the original purchaser rather than the gift recipient.

Contact Us if You need help with a gift return so We can review the specific Order.

Purchases Through Third Parties

This Policy applies to eligible purchases made directly through OpposingBases.com.

Purchases, subscriptions, or merchandise obtained through third-party platforms, payment services, fulfillment providers, or other sellers may be subject to the refund and cancellation policies of those providers.

Changes to This Policy

We may revise this Returns and Refunds Policy from time to time to reflect changes in Our products, fulfillment practices, Website, or legal requirements.

When this Policy is revised, the “Last updated” date at the top of this page will be updated.